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Integrations · OnlinePBX

OnlinePBX integration with CRM

The OnlinePBX cloud PBX connects without hardware: calls, recordings, and conversation review right in the CRM.

Included in the plan

What you get inside the CRM

No hardware

Cloud telephony works immediately — you do not need to buy or set up a server.

A card on the call

An inbound call opens the customer card with history; the manager is in context right away.

Recordings on the deal

Every conversation is stored in the customer history; disputed situations are resolved in a minute.

Manager scoring

The AI agent reviews calls and scores them against your sales checklist.

AI call analysis in shamCRM: conversation transcript and a manager score against a checklist

How to connect

  1. 1

    Choose OnlinePBX in the Integrations section.

  2. 2

    Enter the domain and API key from the OnlinePBX account.

  3. 3

    Map extensions to CRM employees.

  4. 4

    Check the connection with a test call.

If something does not work — we will connect it for you during the free trial.

Other integrations

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Connect OnlinePBX to the CRM free for 14 days

We will open full access, help set up the integration, and show the system on your processes.

Workspace opens immediately · 14 days free · no card