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Integrations · Zadarma

Zadarma integration with CRM

Zadarma connects to the CRM in a few minutes: calls, recordings, and conversation review.

Included in the plan

What you get inside the CRM

Quick start

Connect with a key from the account, without setting up hardware.

Call history

Every conversation with the customer is gathered on one card together with the chat.

Tasks for missed calls

A missed call does not stay unanswered — a task is created.

Conversation scoring

The AI agent shows how managers handle objections.

AI call analysis in shamCRM: conversation transcript and a manager score against a checklist

How to connect

  1. 1

    Choose Zadarma in the Integrations section.

  2. 2

    Copy the API key and secret from the Zadarma account.

  3. 3

    Paste them into the integration settings and map employees.

  4. 4

    Make a test call.

If something does not work — we will connect it for you during the free trial.

Other integrations

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Connect Zadarma to the CRM free for 14 days

We will open full access, help set up the integration, and show the system on your processes.

Workspace opens immediately · 14 days free · no card