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How much is delivery to Tashkent?
Integrations · YouTube
CRM with YouTube integration
Comments under company videos become leads. Replies go back to YouTube from the CRM — no copying into Studio.
Included in the plan
- A comment creates a customer card
- Replies go from the CRM to the channel
- Comments from every video land in one list
How it looks
A comment under the video becomes a lead
The customer writes on YouTube. A card appears in the CRM. The manager’s reply is published under the same comment.
New arrivals 2026
Company video
Comments on the video
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1
Comment on YouTube
How much is delivery to Tashkent?
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2
Lead in the CRM
YouTube · New arrivals
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3
Reply on the channel
Delivery from 25,000 sum. A manager will write within 5 minutes.
What gets in the way of selling through YouTube
This is what the channel looks like while it lives outside your sales system.
Comments live outside sales
People write under a video, and the manager only sees it in YouTube Studio.
There is no customer card
The commenter never becomes a lead, so a returning person is a stranger.
Replies are late
By the time marketing notices the comment, interest has gone cold.
It is unclear who to answer
Price questions, spam and thanks sit in one Studio feed. Sales sees them last.
Channel access is shared
People pass around a Google password instead of company OAuth.
History does not stay
If a manager leaves, the thread under the video stays only on YouTube.
How shamCRM solves it
Once connected, YouTube stops being a separate app and works as part of the sales team.
Comment → lead
The comment author lands in the funnel. The comment text is stored on the card.
Reply from the CRM
The manager replies in shamCRM. The reply is published under the YouTube comment.
Every video on the channel
Comments from different videos arrive in one list. You do not open each video in Studio.
OAuth, no password
The channel owner signs in with Google and can revoke access at any time. Tokens are deleted.
What you get inside the CRM
Comments as leads
Each commenter gets a funnel card, the same way Instagram comments do.
Reply on the channel
The public reply goes through the YouTube Data API, without copying text into Studio.
History on the card
The comment and the reply stay with the customer. A new manager sees what was already said.
Revoke access
Disconnect revokes the Google token and deletes it in shamCRM.
What the company gets — not just the manager
One inbox for social
YouTube sits next to Instagram, WhatsApp and Telegram instead of a separate tab.
History stays with the company
The lead and the comment stay in the CRM even if the employee changes.
Comments only
We read the channel and reply to comments. We do not need the viewer feed.
Privacy policy
What we store and how to delete it is described on /privacy.
How to connect
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1
Open Integrations and choose YouTube.
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2
Sign in with the Google account that owns the channel and allow access.
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Bind the channel to a company and a funnel.
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4
Wait for comments: a lead appears in the CRM, and the reply goes to the channel.
If something does not work — we will connect it for you during the free trial.
Common questions about YouTube
Which permissions does shamCRM ask for?
youtube.readonly — channel, videos and comments. youtube.force-ssl — replies under a comment.
Can I disconnect the channel?
Yes. Disconnect revokes access at Google and deletes tokens from shamCRM immediately.
Do comments from older videos come in too?
Yes. The integration pulls comments from the channel’s videos and creates leads. A reply from the CRM is published under the same YouTube comment.
Do you need the Google password?
No. The channel owner signs in with OAuth. The password is not stored in the CRM.
How much does the integration cost?
The integration is included in the plan. There is no separate YouTube fee.
A few words about YouTube and CRM
For a company, YouTube is ads and live demand: people ask the price in comments, compare videos, and leave a contact. While that stays in Studio, sales never sees the lead.
shamCRM turns the comment into a funnel card and lets the team reply from the same place. Connection uses Google OAuth: we do not store the password, and access can be revoked in one click.
Connect YouTube to the CRM free for 14 days
We will open full access, help set up the integration, and show the system on your processes.
Workspace opens immediately · 14 days free · no card