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CRM for a call center

Scripts, recordings, and AI scoring of every conversation. The supervisor no longer has to listen to hundreds of calls by hand.

What gets in the way of selling

Quality is checked on a sample

They listen to 2% of calls and draw conclusions about everyone. AI reviews every conversation and scores it against your checklist.

Operators work differently

Each has their own approach, conversion is unpredictable. Scripts in the system and review of deviations from them even out quality.

Unclear who is actually effective

They count the number of calls, not the result. Plans and analytics show conversion and quality for each operator.

A turnkey setup

What the CRM setup for your industry is made of. The system creates the base part at registration.

Fields on the card

  • Inquiry type
  • Call result
  • Loss reason
  • Operator
  • Conversation score

Directories

  • Inquiry type → scenario → script
  • Operators and shifts
  • Loss reasons

Channels we connect

Modules

  • Call-center module
  • Conversation scripts
  • Call analytics
  • Plans by operator
  • Reports in Telegram

An AI agent for your scenario

The call-review agent transcribes every conversation with speaker separation, scores the operator against a checklist, and finds stop-words and unhandled objections. A dialer agent (in closed testing) takes the first pass over the database.

Other industries

Real estate Online store Training center Medical center and clinic

We will set up the CRM for your business free for 14 days

We will show the system on your processes, connect messengers and telephony, and set up an AI agent on your price list.

Workspace opens immediately · 14 days free · no card