Customers on how they work in shamCRM

Archa

Development and construction

shamCRM lets us work systematically and on time with potential customers across the company’s main projects: Archa, Silkcoat, Temurmalik residential complex, and Archa Kids kindergarten. All inquiries and projects live in one system, which helps us not lose potential customers and control every stage of communication.

Sugdian Cargo Dubai

Logistics and cargo

With shamCRM we were able to systematize our work with customers and control every deal in one place. It is especially convenient that when a deal status changes, the customer automatically receives an SMS with up-to-date information about their cargo. That reduced the number of calls from customers and made our managers’ work simpler.

Somonleads

Marketing Agency

Before, we had to keep track of some leads and conversations manually, so it wasn’t always easy to see where each client was in the process. After switching to shamCRM, things became much more convenient — all our leads are in one place, and managers know who they need to contact and what needs to be done next. It has made our day-to-day work with clients much easier.

Maxima Clinics

Medical center

We use shamCRM to handle patient inquiries and book services. All information about the customer and their inquiries now lives in one place, and staff no longer have to look for data in different sources. That has noticeably simplified the administrator’s daily work.

Paradise Wall

Real Estate Agency

With shamCRM, managers can see exactly what stage each client and deal is at, while it has become much easier for the manager to monitor the team’s performance. As a result, we have streamlined our customer management process and started processing deals faster.

Aziza Tursunova

Sales manager, Safir clinic

After we adopted shamCRM our work became much simpler. We successfully delivered a project to build a patient database, analyze information, and sell online. As a result our team can get feedback from patients, control the negotiation process, and track the time spent on patient records. We recommend it!

Paritex

Clothing store

We already run warehouse inventory in shamCRM. It is convenient that we can see stock, incoming goods, and sales in one place, and always know what is in the warehouse. Inventory used to take more time; now many processes are much simpler and more convenient.

Paymon Group

Real Estate Agency

With shamCRM, we were able to streamline our work with wholesale clients and orders. Managers can view the interaction history with each client and quickly locate information on past orders. This significantly speeds up the processing of repeat inquiries.

Wedding season can get quite busy for us, with new requests coming in throughout the day. What we like about shamCRM is that it gives us a clear picture of our clients without having to search through different chats and notes. We can keep track of event dates, agreements and follow-ups, which has made our everyday work much more organized.

Sabz Clinic

Medical center

Previously, we kept track of clients and recorded all inquiries in ordinary notebooks. Because of this, it was difficult to keep track of the communication history: who had called, what had been agreed during the consultation, and who needed a callback. With the implementation of shamCRM, we fully digitized our sales department and the way we handle inquiries. Now all leads are collected in one system, and managers can immediately see the current status and the entire conversation history with each patient. We have permanently said goodbye to paperwork, stopped losing potential clients, and made our work several times more convenient.

Novatrans Cargo

Cargo company

As the number of inquiries grew, we started losing customers simply because we couldn't respond in time. After switching to shamCRM, all inquiries are collected in one place, and managers can immediately see who they need to follow up with and what they need to work on. For us, CRM has become more than just software — it is a tool that helps us avoid losing money.

We used to be flooded with inquiries from Instagram, WhatsApp, and Facebook. We simply couldn't keep up with checking them all and often lost track of clients who needed a callback. There was also confusion in the workshop: we didn't always know what stage a deal was at—design, production, or not yet started—which led to missed deadlines. shamCRM solved these problems. Now, messages from all platforms go into a single app, and we no longer miss out on leads. Thanks to clear status tracking, we can see the progress of every order and deliver the furniture exactly as agreed in the contract.