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The result in their words
«Every lead is logged, and the owner sees the real sources of sales»
SimSim sells home appliances and electronics in Tajikistan. When volume grows, some clients disappear, managers forget to call back, and the owner does not see the full picture. In the video the company describes that as their own situation.
After shamCRM, leads are logged. Every client is visible, manager tasks get done on time, and the owner sees real sources of sales — not “Instagram feels busy”, but what actually closed.
The team says work became faster and clearer, and sales grew. For appliance retail that loop is ordinary: a lead from a messenger or the site, a consult, a hold, a pickup. If a step is not written down, the deal dissolves across shifts and chats.
The written version is for anyone comparing a CRM for an electronics shop in Tajikistan who wants a live review, not a slogan. The video is on the same page.