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The result in their words
«Leads are not lost, tasks are done on time — even from a phone»
In jewellery retail every detail matters — in the piece and in the client work. SOKOLOV Uzbekistan started a new stage: they rolled out shamCRM so clients, sales, and tasks live in one system instead of scattered shop chats.
After launch, leads are not lost. Tasks get done on time. A shift can be run from a phone — that matters when salons are in different places and the chat is in Instagram and Telegram.
The video also mentions a Telegram store: the catalogue sits next to the dialogue, without sending the client to another site. For jewellery that is a short path from “do you have this size” to a hold.
This written SOKOLOV review is for anyone looking for a CRM for a jewellery shop in Uzbekistan who wants a live case, not an abstract feature list. The video is on the same page.