Foram Mebel
Director
We used to be flooded with inquiries from Instagram, WhatsApp, and Facebook. We simply couldn't keep up with checking them all and often lost track of clients who needed a callback. There was also confusion in the workshop: we didn't always know what stage a deal was at—design, production, or not yet started—which led to missed deadlines. shamCRM solved these problems. Now, messages from all platforms go into a single app, and we no longer miss out on leads. Thanks to clear status tracking, we can see the progress of every order and deliver the furniture exactly as agreed in the contract.