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Integrations · Sipuni

Sipuni integration with CRM

Sipuni calls land in the CRM together with recordings and stats, and an AI agent reviews managers’ conversations.

Included in the plan

What you get inside the CRM

Every call on the card

Inbound, outbound, and missed calls are logged on the customer together with the recordings.

Stats import

The CRM pulls call statistics from Sipuni, so reports on load and missed calls build themselves.

Call review

The AI agent scores the manager’s work on every call and shows where the deal was lost.

Nobody is lost

A missed call creates a task with a reminder to call back.

AI call analysis in shamCRM: conversation transcript and a manager score against a checklist

How to connect

  1. 1

    Choose Sipuni in the Integrations section.

  2. 2

    Copy the event webhook address from the CRM into the Sipuni account.

  3. 3

    Enter the integration key from the Sipuni account in the CRM settings.

  4. 4

    Map employees to their extensions and make a test call.

If something does not work — we will connect it for you during the free trial.

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Connect Sipuni to the CRM free for 14 days

We will open full access, help set up the integration, and show the system on your processes.

Workspace opens immediately · 14 days free · no card