Online sales
One catalog, two storefronts: a site on your domain and a store in Telegram that opens from a button in the bot. An order becomes a funnel lead immediately — with items, amount, address, and an assigned manager.
You maintain products, prices, and stock once. Customers choose where it is easier to buy.
Telegram mini app
The customer opens your bot, taps a button, and lands in the catalog. No app to install and no sign-up — they enter with their Telegram account.
Telegram mini app
Store on the site
The same catalog is served as a regular online store: categories, product cards, cart, and online payment. It runs on your domain or on a shamcrm.com subdomain.
Store on the site
This only works this way with a CRM
With a standalone store builder, orders live in one system and customers and chats live in another. Here the storefront and sales share one database.
Cart contents, amount, address, and payment method are visible on the lead right away. The source is visible too: Telegram or the site.
Manager, status, tasks, and deadlines — same as any other deal. An order cannot sit unnoticed.
The buyer writes from the storefront, and the thread appears next to WhatsApp, Instagram, and Telegram. A manager or an AI agent can reply.
Change the order status — a message goes to the buyer in Telegram automatically, with your text.
What they bought, for how much, and when — on the customer card. Campaigns and repeat sales are built from that history.
You do not need a developer, a designer, or hosting: the storefront is already built. You fill it and brand it.
On higher plans the mini app is already in the subscription. On the others the storefront attaches as a separate add-on.
Categories, photos, attributes, and prices. Products can be added by hand, loaded from an Excel template, or pulled from 1C.
Payme, Click, Alif, or cash on delivery. Pickup from a branch, or delivery to an address with a fee and a free-shipping threshold.
Connect a Telegram bot and a domain, upload a logo and banners — the store is open for orders.
All of this is already in the module — nothing extra to build or buy.
Unlimited categories and subcategories, several photos per product, catalog search, banners, and featured collections on the home page.
Color, size, volume — any properties. Each variant has its own price, barcode, and stock.
Several price types: retail, wholesale, dealer. After a phone check, a wholesaler sees their own price list.
A percent discount on selected products and for a specific period. The buyer’s bonus balance is applied at checkout.
Payme, Click, and Alif, plus cash on delivery. A payment link is created automatically, and the payment status is visible on the order.
Address on a map, delivery fee, free shipping from an amount, pickup from a branch. Shipping via Fargo with a waybill and tracking.
Stock by warehouse and branch comes from inventory; availability is visible in the catalog. Pickup is from the right branch.
Your own statuses for your process, an order kanban, change history, and Excel export.
A question from the store arrives in the CRM as a regular conversation — in one inbox with messengers. A manager or an AI agent replies.
Product upload and download via an Excel template, plus item and price exchange with your 1C database.
Your domain, logo, favicon, and colors. Meta tags, sitemap, and robots are configured from the CRM.
Orders and revenue by month, average order value, top 10 products, and a split by storefront — how much Telegram and the site brought in.
Typical prices for custom store and bot development in Central Asia. Timeline — from a month, and that is still without a CRM.
| What it would cost to build the same thing separately | Custom development | In shamCRM |
|---|---|---|
| Telegram bot with catalog, cart, and payment | 5–7 million som | Included in the subscription |
| Store website with a responsive layout | 15–20 million som | Included in the subscription |
| Admin for products, orders, and customers | 5–7 million som | Included in the subscription |
| Payments, delivery, inventory, and 1C sync | 5–7 million som | Included in the subscription |
| Launch, training, and support | 5–7 million som | Included in the subscription |
| CRM, messengers, inventory, and AI agents | A separate subscription | Included in the subscription |
| Total before the first order | 35–48 million som and a month of work | One subscription |
Market estimate, 2026. A ready-made store builder will cost less than custom work, but you would still have to buy and wire up CRM, inventory, messengers, and AI separately.
The store is set up for the type of business: retail, food orders, or a wholesale portal for counterparties.
A catalog with variants and stock, online payment, courier delivery or pickup. The customer places the order themselves; the manager only confirms.
Industry solution : Retail and online storeA menu with add-ons and sizes, promo banners, an order from Telegram with no phone call. The order arrives with an address and a note for the courier.
Industry solution : Cafes, food delivery, and servicesThe counterparty signs in by phone, sees their price list, and reorders from purchase history. The manager does not spend time forwarding price lists.
Industry solution : Wholesale and B2B portalThe store and mini app attach to any plan and live in one subscription with the CRM, messengers, inventory, and AI agents. There is no separate invoice for a store builder.
The mini app is already included in: Premium VIP
We will show the storefront in Telegram and on the site with your products and calculate what is included in the plan.
Workspace opens immediately · 14 days free · no card
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