Product

CRM Inbox, funnel and the client card Call center Call from the card, recording and review Online store Site storefront and orders in the funnel Mini App A store in Telegram, no custom build Task management Tasks, projects and the team calendar Trade accounting Stock, stock levels, cash and money AI agents Replies in chats and call review

Communications

YouTube Telephony Call recording and conversation review

All integrations

AI agents Replies in Instagram, WhatsApp and Telegram. Reviews calls inside the same CRM. See the agents Store and mini app Catalog, payment and the order land in the funnel as a lead. How the store works

Sales

Online store Wholesale trade Car dealership Beauty salon

Services

Real estate Training center Medical center and clinic Fitness club

More

Construction Logistics Legal services Marketing agency IT company Call center

All industries All features Integrations

Ready for your industry At signup you pick a vertical — funnels, statuses and directories are created for you. All industries

shamCRM
Features
Call center
Call scripts

Call center

Call scripts

A script for each request type lives in the system. Operators follow one scenario instead of “how they usually do it”.

Other features

Call from the card The manager dials with one click from the client card — no manual typing and no mistyped digits. Incoming call with the card An incoming call opens the card with history. The manager knows who is calling before picking up. Recordings and missed calls Every conversation is stored on the card. A missed call becomes a task, so nobody forgets to call back. Your PBX and cloud PBX Asterisk, Sipuni, OnlinePBX, Yeastar, Zadarma, and Moi Zvonki. Telephony is included in the CRM plan.

Start sales automation in 14 days

We will open a demo, connect messengers, and show the modules on your process. No card required.

Workspace opens immediately · 14 days free · no card