With shamCRM’s Mini-App, Telegram becomes your personal online shop fully integrated with our CRM system. Selling products and services through Telegram is now easier than ever, while order management remains centralized and convenient within shamCRM.
The Mini-App is a new shamCRM feature that allows businesses to create a complete online store directly inside Telegram. Your customers can browse products, place orders, and receive support without leaving the messenger. All order, customer, and transaction data is automatically synchronized with your CRM, making business management simpler.
Key features of the Mini-App:
Online store in Telegram: Build a product or service catalog accessible directly to your clients in the messenger.
Integration with shamCRM: All orders and customer data instantly flow into your CRM for further processing.
Easy setup: Launch your Mini-App in just a few steps without complex development.
Integrating Telegram with shamCRM through the Mini-App opens new opportunities for small and medium-sized businesses. Here’s how it works:
Convenience for customers: Telegram is a popular messenger with millions of users. Mini-App allows your customers to shop in an environment they already know, without switching to a website or downloading an app.
Fast order management: All Telegram orders automatically appear in shamCRM, where you can track status, manage inventory, and interact with customers.
Cost savings: Building a separate e-commerce site takes time and budget. With the Mini-App, you get a ready-made solution integrated with your CRM at no extra cost.
This feature is especially valuable for retail, service businesses, food delivery, and e-commerce — where speed and convenience are crucial.
Telegram is rapidly growing as a business platform. According to statistics, in 2025, Telegram has over 1 billion active users worldwide, including a significant audience across CIS countries. Using the Mini-App helps you:
Attract a new audience: Reach customers who prefer messengers over traditional websites.
Boost conversions: A simplified buying process in Telegram increases the chances of completed purchases.
Build loyalty: Fast communication through messenger enhances the customer experience.
Activate Mini-App: Log into your shamCRM account and enable the Mini-App in settings.
Set up your catalog: Add products or services with prices, descriptions, and images.
Connect Telegram: Create a bot using Telegram BotFather and link it to the Mini-App.
Invite customers: Share your Telegram shop link on social media, email campaigns, or your website.
Need help? The shamCRM team is ready to guide you through the setup process.
👉 Try the Mini-App for free and start selling on Telegram today!
What type of business is Mini-App for?
Mini-App is ideal for small and medium-sized businesses, including online shops, cafés, beauty salons, and freelancers who want to sell services via Telegram.
Do I need programming skills to set it up?
No. The Mini-App setup is simple and requires no technical knowledge. shamCRM’s step-by-step instructions help you launch your store in just a few hours.
How much does Mini-App cost?
Mini-App is included in shamCRM’s standard features. For full pricing details, visit shamcrm.com.
With shamCRM’s Mini-App integration, you can turn Telegram into a powerful sales channel while keeping full control over orders and customers in your CRM. Don’t miss the chance to simplify business processes and reach a new audience in 2025.
✅ Ready to try? Activate the Mini-App or contact our team for a consultation. Stay tuned to our blog for updates on new shamCRM features!