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The price of a CRM system is a subscription for its users plus extra charges for what the plan does not include: more channels, modules, AI, and implementation. In shamCRM the subscription starts at 15 USD a month for three users, and for a team of five to ten people it usually comes to 21–39 USD a month. Below is where those numbers come from.
What makes up the price of a CRM
Users. Almost every CRM charges for the people who work in it. Sometimes the price is per user, sometimes per plan with a set number of seats, and then every person over the limit is paid for separately.
Channels. For businesses in Uzbekistan and Tajikistan this line matters. If messengers connect only through a third-party service or for extra money, the total grows noticeably. Check whether messengers are in the plan and how many accounts of each you can connect.
Modules. An online store, a warehouse, 1C exchange, SMS campaigns. Buy them when you actually need them.
AI. Chatbots and call analysis are usually paid separately, by the number of conversations or minutes.
Billing period. People usually pay for six months or a year. The longer the period, the lower the monthly price, and the more expensive a mistake if the system does not fit.
How much shamCRM costs
Prices as of November 2026, paid for 6 months:
| Plan | Users | USD / month | Sum / month | Somoni / month |
|---|---|---|---|---|
| Basic | 3 | 15 | 199,000 | 180 |
| Standard | 10 | 39 | 501,946 | 470 |
| Premium | 20 | 79 | 1,029,000 | 950 |
| VIP | 30 | 129 | 1,700,000 | 1,550 |
Pay for 12 months and every plan except Basic is 15% off. A user beyond the plan costs 2 to 2.99 USD a month, cheaper on higher plans. Messengers are included in the plan, and each channel over the limit costs 10 USD a month. AI agents are billed separately, by conversations and call minutes.
Example: a team of five
Say you have five managers and one account each on Instagram, WhatsApp, and Telegram. There are two options.
Basic for three users plus two extra seats: 15 + 2 × 2.99 = 20.98 USD a month. Basic gives one channel per messenger and one pipeline, which is enough for a team like this.
If you run two Instagram accounts, say for two brands, one more channel adds 10 USD and the total becomes 30.98 USD. Standard at 39 USD gives ten seats, three channels per messenger, and projects with a calendar from the start. Once the team grows or channels multiply, Standard quickly beats buying everything on top of Basic.
Whether to pay for a full year for the discount depends on how sure you are about the system. We would start with the 14 free days and six months, and switch to yearly billing at renewal.
What not to save on, and what not to overpay for
Do not save on connecting messengers. In Central Asia customers write on Instagram and Telegram, and a CRM without messengers stays empty. Data migration and team training matter too; in shamCRM they are part of support during the free trial.
Do not overpay for modules you are not using yet. The warehouse and store can be added at any time, the plan can be upgraded by paying the difference, and your data stays.